MCG-Blog-CMS

Category: Guide

This category is strictly form product guide, it should not be deleted

  • Buying of gadget plans

    Buying of gadget plans

    How to Purchase MyCoverGenius Gadget Insurance 

    1. Log in to your dashboard.
    2. On the Nav menu bar, click on products
    3. Choose a plan from the available gadget products.
    4. Read through the benefits and click on Get covered.
      1. Other information displayed is:
        • How to get covered
        • Need to know
        • How to claim
    5. Choose to purchase either manually or batch upload
    6. “For manual upload”, provide gadget details to calculate the cost
    7. “For batch upload”, upload the sheet following the instruction manual
    8. Proceed to Complete payment via “funded wallet or pay online”

  • How to add a policyholder to a plan

    Add a policyholder to a plan

    To add a staff, vehicle, or gadget to a plan:

    1. Log in to your dashboard and click on Plans from the Nav bar Menu
    2. Select the plan by clicking View
    3. At the top right side of the screen, tap More
    4. Select Add Staff/vehicle/gadget
    5. Choose a method of adding to the plan – Manual, batch, or staff list. 
    6. Complete the process by providing the basic information needed to invite to the plan.
    7. You can choose to activate the policy immediately or afterward.  

    Note: If there is no available slot, you will make payment for the policy added.

  • Onboarding as an individual customer

    Onboarding as an individual customer

    The default view is set to the Business page on the landing page. If you’re on a desktop, toggle to Individual. If you’re using a phone, tap the dropdown at the top of your screen to select Individual.

    1. Click on Get covered in 5 minutes or less.
    2. Select a product—Health, Auto, Gadget, or Travel that best suits your needs. 
    3. Read through the benefits and continue with the preferred plan.
      1. Other information displayed is:
        1. How to get covered
        2. Need to know
        3. How to claim
    4. Provide personal details for authentication.
    5. Set up a password to complete the process.
    6. Verify account via OTP sent to your valid email address
    7. Congratulations. Your account has been created.

  • Onboarding as a business customer

    Onboarding as a business customer

    The default view is set to the business page on the landing page.

    1. Click Onboard your business in 5 minutes.
    2. Select a product—Health, Auto, Gadget, or Travel that best fits your business needs. 
    3. Read through the benefits and continue with your preferred plan.
      • Other information displayed is:
        • How to get covered
        • Need to know
        • How to claim
    4. Provide company and admin details for authentication.
    5. Set up a password to complete the process.
    6. Verify account via OTP sent to your valid email address
    7. Congratulations. Your account has been created.
      1. You can proceed to buy a plan for a smoother onboarding process
      2. Click on Buying of products to view how to buy a plan

  • Buying of health plans

    How to Purchase MyCoverGenius Health Insurance

    1. Log in to your dashboard.
    2. On the Nav menu bar, click on products
    3. Select a plan from the different available health products.
    4. Read through the benefits and click on Get covered.
      • Other information displayed is:
        • How to get covered
        • Need to know
        • Hospital lists
    5. On the plan details page, choose between the standard and family plan for your staff members
    6. Input other necessary details to calculate the cost.
    7. Proceed to Complete payment via “funded wallet or pay online”