How to Speak to a Doctor

Speak to a Doctor

Need to talk to a doctor? It’s quick and easy. Just follow these steps:

1. Log in to your dashboard and tap the menu icon (three horizontal lines) on the left side of your screen.
   
2. Select “Plans” and choose your active health plan.
   
3. Tap “Access Care”, then select “Chat a Doctor” at the top of the screen.
   
4. Copy your HMO ID number — you’ll need it to connect with a medical practitioner.
   
5. Choose your preferred option:
   
   • Chat
     
   • Voice Call
     
   • Video Call