How to deactivate a policyholder

Deactivate a policyholder from a plan

To deactivate a staff from a plan: 

1. Login to your dashboard and click on Plans from the Nav bar Menu
2. Select the plan by clicking View
3. On the plan details page, scroll left to Staff covered
4. Select the staff by checking the box in the top left corner
5. Tap Deactivate policy
6. Read through the Terms and Conditions and continue 
7. Choose Instant or pending deactivation
8. Proceed to deactivate the staff policy
9. Check your plan details for the updated premium to be paid upon the next renewal.